Bank recall
Updated 2026-09-29
A recall is a request your bank sends to the receiving bank, asking it to return a transfer you made, usually because it went to the wrong person or a scammer. It only works if the money is still sitting in the receiving account, so it depends heavily on speed.
When it matters
Ask your bank for a recall the moment you realise a transfer went to a scammer, especially for DuitNow or interbank payments made in the last few hours. The receiving bank must agree to release the funds, which it may refuse if the account holder has already withdrawn them or disputes the recall. Read the full bank recall process for what to prepare and how to escalate if the bank is slow to respond.
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