Recording the scammer's phone and account numbers
A phone number or account number can matter more than you expect, so record it carefully.
Updated 2026-09-29 · Independent resource. Legal review pending.
Why these details matter so much
A phone number, bank account number, or e-wallet ID is often the clearest link between a scam and the person or network behind it. These details can be checked against existing reports and used to connect your case to others.
Small transcription errors matter here, since a single wrong digit points to the wrong account entirely. Take the time to copy these details exactly rather than relying on memory.
Recording the phone number and any alias used
Save the exact phone number used to contact you, including the country code if it was an international number, and note whether it was a call, an SMS, or a messaging app. Record any name, alias, or job title the person gave you, even if you suspect it is false.
If more than one number or account was used during the scam, such as a switch partway through, record each one with the date it was used. This can show how the scammer’s operation shifted over time.
Recording the bank account or e-wallet ID
Copy the full bank account number, the bank name, and the account holder name if shown, exactly as they appear on your transfer receipt or confirmation screen. For an e-wallet, record the wallet ID, the linked phone number, and the platform used.
Double check these against your bank statement or transfer history, since a transcription mistake here can send a report down the wrong path entirely.
Checking an account before you report it
You can check a bank account or phone number against Semak Mule, a public database that shows whether it has already been reported for scams by other victims. A match does not promise a result, but it strengthens your report and confirms the account is known.
Note the outcome of this check, whether it shows a match or not, since this detail is worth including when you make a police report.
What to do next
Bring the phone numbers, account numbers, and any Semak Mule result together with your other evidence, such as your transaction chronology. This combination gives the clearest picture of who received your money and how.
Report the account details to your bank if a transfer is recent, then include them in your police report. Read how to organise evidence for a lawyer once your file is complete.
If you have phone numbers or account details but are not sure what to do with them, share what you have and we will help you see the realistic next step.
Common questions
What if the scammer used more than one phone number during the scam?
Record every number used, along with roughly when each one was active, since switching numbers partway through is a common pattern. Each number is a separate detail investigators can check.
Is it worth checking the account on Semak Mule myself before reporting?
Yes, it takes only a few minutes and can confirm whether the account is already known to have been used in other scams. Note the result either way, since it is useful information for your report.
The account name does not match the person I was speaking to. Is that normal?
Yes, this is common, since scam funds are often sent to accounts controlled by someone other than the person contacting you, sometimes called a mule account. Record the mismatch exactly as it appears, since it is a relevant detail.
Read next
How to build a transaction chronology
If your scam involved more than one payment, here is how to build a clear transaction chronology that a bank, the police, or a lawyer can follow.
Read thisHow to organise evidence for a lawyer
Here is how to organise your screenshots, records, and messages into a clear file before you speak to a lawyer about your case.
Read thisHow to make a police report
If you want to report a scam, here is how to make a police report, what the Commercial Crime Investigation Department handles, and what to bring.
Read thisFiling a police report for a scam
A police report matters even for a small loss. Here is where to file one, what to bring, and why it supports later steps.
Read thisIf you have phone numbers or account details but are not sure what to do with them, share what you have and we will help you see the realistic next step.